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Privacy Policy


Effective Date: August 2026

Company: Mas Pharma Medical Company

At Mas Pharma, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (maspharma.com.kw) or communicate with us regarding our medical and pharmaceutical distribution services.

1. Information We Collect

We only collect information that is necessary to provide our services, manage supplier partnerships, and improve your experience on our website. This includes:

  • Information You Provide: When you fill out a contact form, partnership inquiry, or email us directly, we may collect your name, company name, email address, phone number, and any details included in your message.

  • Automated Information (Cookies & Analytics): Like most modern websites, our server automatically logs basic technical data when you visit. This includes your IP address, browser type, operating system, and the time of your visit. We use this strictly to ensure our website functions correctly and to understand how visitors use our site.

2. How We Use Your Information

We use the information we collect for the following business purposes:

  • To respond to your inquiries, partnership requests, and customer service questions.

  • To manage business relationships with medical suppliers, clinics, and pharmacies.

  • To ensure the security and functionality of our website.

  • To comply with applicable legal and regulatory requirements in the State of Kuwait.

3. Data Sharing and Disclosure

As a trusted medical distributor, confidentiality is one of our core values. We do not sell, rent, or trade your personal data to third parties.

We will only share your information in the following circumstances:

  • Service Providers: We may share basic data with trusted IT or hosting providers who help us operate our website and email infrastructure safely.

  • Legal Compliance: We may disclose information if required to do so by law, or in response to a valid request from regulatory authorities or law enforcement in the State of Kuwait.

4. Cookies and Tracking

Our website uses standard cookies to enhance user experience and ensure site security.

  • Session Cookies: These are temporary and are deleted when you close your browser.

  • Managing Cookies: You can adjust your browser settings to refuse cookies; however, doing so may limit your ability to use certain features of our website, such as contact forms.

5. Data Security

We implement appropriate technical and organizational security measures—including SSL/TLS encryption for our domain—to protect your personal information against unauthorized access, loss, or alteration. However, please note that no internet transmission is 100% secure.

6. Your Rights

Depending on your relationship with Mas Pharma, you have the right to:

  • Request information about the personal data we hold about you.

  • Request corrections to any inaccurate or incomplete data.

  • Request the deletion of your contact data, provided we are not legally obligated to retain it for business or regulatory compliance.

7. Governing Law

This Privacy Policy is governed by the laws of the State of Kuwait. Any matters arising relating to data privacy will be handled within this jurisdiction.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Mas Pharma Medical Company

Dhara'a Complex, Al Muthanna Street

3rd Floor, Office 15

Hawalli, Kuwait

Email: info@maspharma.com.kw

Phone: +965 99938441